Supportive Stranger

IMPRESSUM

Angaben gemäß § 5 DDGDr. Yulia Rönsch
Kirchenstrasse 2
82194 Gröbenzell
DeutschlandKontakt
Telefon: +49 177 4901659
E-Mail: [email protected]Verantwortlich für den Inhalt nach § 18 Abs. 2 MStV
Dr. Yulia Rönsch
Kirchenstrasse 2
82194 GröbenzellVerbraucherstreitbeilegung/Universalschlichtungsstelle
Wir sind nicht bereit oder verpflichtet, an Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle teilzunehmen.

Legal Notice

Information according to § 5 DDG
Dr. Yulia Rönsch
Kirchenstrasse 2
82194 Gröbenzell
GermanyContact
Phone: +49 177 4901659
Email: [email protected]Responsible for content according to § 18 Para. 2 MStV
Dr. Yulia Rönsch (Address as above)Dispute Resolution
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Datenschutzerklärung

1. Allgemeine Hinweise
Diese Datenschutzerklärung informiert Sie über die Verarbeitung personenbezogener Daten auf dieser Website. Diese Website dient rein informativen Zwecken („Link-Tree“) und verzichtet auf Analyse-Tools, Cookies oder Kontaktformulare.2. Verantwortliche Stelle
Verantwortlich für die Datenverarbeitung auf dieser Website ist:
Dr. Yulia Rönsch
Kirchenstrasse 2
82194 Gröbenzell
E-Mail: [email protected]3. Datenerfassung beim Besuch der Website
Beim Aufruf dieser Website werden durch den Hostinganbieter (Carrd Inc.) automatisch Informationen in sogenannten Server-Log-Files erhoben, die Ihr Browser automatisch übermittelt. Dies sind:- Browsertyp und Browserversion- Verwendetes Betriebssystem- Referrer URL (die zuvor besuchte Seite)- Hostname des zugreifenden Rechners- Uhrzeit der Serveranfrage- IP-AdresseDiese Daten sind technisch notwendig, um Ihnen die Website anzuzeigen und die Sicherheit der Server zu gewährleisten. Rechtsgrundlage ist Art. 6 Abs. 1 lit. f DSGVO (berechtigtes Interesse).4. Datenübertragung in die USA
Diese Website wird über Carrd Inc. (675 Ponce de Leon Ave NE, Atlanta, GA 30308, USA) gehostet. Dabei können Daten an Server in den USA übertragen werden. Carrd stellt den Schutz der Daten durch Standardvertragsklauseln (Standard Contractual Clauses) sicher, um das europäische Datenschutzniveau zu wahren.5. Cookies und Tracking
Diese Website verwendet keine Cookies und keine Analyse-Tools (wie Google Analytics). Es findet keine Auswertung Ihres Nutzerverhaltens statt.6. Ihre Rechte
Sie haben das Recht auf Auskunft, Berichtigung, Löschung oder Einschränkung der Verarbeitung Ihrer gespeicherten Daten. Bitte kontaktieren Sie mich dazu unter der oben genannten E-Mail-Adresse.

Privacy Policy

1. General Information
This privacy policy informs you about the processing of personal data on this website. This website serves purely as an information hub ("Link-Tree") and does not use any analytics tools, cookies, or contact forms.2. Data Controller
The controller responsible for data processing on this website is:
Dr. Yulia Rönsch
Kirchenstrasse 2
82194 Gröbenzell
Germany
Email: [email protected]3. Data Collection when Visiting the Website
When you access this website, the hosting provider (Carrd Inc.) automatically collects information in so-called server log files, which your browser automatically transmits. These include:
-Browser type and version
- Operating system used
- Referrer URL (the previously visited page)
- Hostname of the accessing computer
- Time of the server request
- IP addressThis data is technically necessary to display the website and ensure server security. The legal basis is Art. 6 Para. 1 lit. f GDPR (legitimate interest).4. Data Transfer to the USA
This website is hosted via Carrd Inc. (675 Ponce de Leon Ave NE, Atlanta, GA 30308, USA). As part of this, data may be transferred to servers in the USA. Carrd ensures data protection through Standard Contractual Clauses (SCCs) to maintain a level of data protection equivalent to European standards.5. Cookies and Tracking
This website uses no cookies and no analytics tools (such as Google Analytics). No evaluation of your user behavior takes place.6. Your Rights
You have the right to information, rectification, erasure, or restriction of the processing of your stored data. Please contact me at the email address provided above for any inquiries.

Privacy Policy Supportive Stranger application

Last Updated: February 20, 2026Provider:
Dr. Yulia Rönsch
Kirchenstrasse 2
82194 Gröbenzell, Germany
Email: [email protected]
Phone: +49-177-4901659IntroductionAt Supportive Stranger, we provide a safe space for you to express yourself. We believe your private thoughts should stay private. Our "Privacy-by-Design" approach ensures that your data is used only to support you in the moment. This Privacy Policy explains how we collect, use, and protect your personal data when you use the Supportive Stranger mobile application ("App").Our architecture is simple: your diary entries never live on our servers. They are stored on your device, processed briefly by AI providers to generate a response, and then the AI providers permanently delete them. We have no user accounts, no tracking, and no analytics. This approach satisfies the privacy laws of every country where the App is available.1. Data ControllerThe data controller responsible for your personal data is: Dr. Yulia Rönsch, Kirchenstrasse 2, 82194 Gröbenzell, Germany. Email: [email protected]. Phone: +49-177-4901659.2. Types of Data We Process2.1 Data You Provide:- Diary Entries: Text content (maximum 100 words) that you voluntarily enter into the App
- Device Information: Technical data necessary for App functionality (device type, operating system version, App version)2.2 Data Generated by the App: AI-generated text responses, AI-generated images, and audio files (temporarily generated and available during your session and automatically deleted when you end the session).2.3 Data We Do NOT Collect: We do not collect names, email addresses, phone numbers, or other identifying information; location data; we do not use cookies or tracking technologies; we do not collect usage analytics or statistics; we do not create user accounts or profiles.3. Legal Basis for ProcessingWe process your personal data based on your consent to use the App and the necessity of processing to provide the services you requested. For EU/EEA users, the legal bases are Article 6(1)(b) GDPR (Contract Performance) and Article 6(1)(f) GDPR (Legitimate Interests).4. How We Process Your Data4.1 Local-First Storage: All diary entries, AI-generated text responses, and generated images are stored exclusively on your mobile device. We do not store copies of your personal diary content on our servers. If you delete the App or lose your device, we cannot recover your entries.4.2 AI Processing: When you request support, your diary entry (max 100 words) is sent to third-party AI service providers. A supportive text response, audio version, and image are generated. Processing happens in real-time; no conversation history is retained. Each entry is independent. Your personal reflections are never used to train AI models. Audio files are permanently deleted after being played once. We do not retain copies on our servers.4.3 Third-Party AI Service Providers: We use AI providers (e.g. Anthropic, Google Cloud AI, ElevenLabs) primarily in the USA and UK. All process data under Data Processing Agreements, operate on a stateless basis, and do not use your data for training. For questions about specific providers, contact [email protected].5. Data Transmission & SecurityAll communication uses HTTPS with TLS encryption. Data on your device is protected by your device's built-in security (e.g. iOS Data Protection). We only transmit the minimum data necessary; no identifying information is sent with diary entries. AI providers retain your data only for the brief processing time (milliseconds to seconds), then permanently delete it.6. Data RetentionOn your device: Diary entries, text responses, and images are stored until you delete them; audio files are automatically deleted after first playback. We do not maintain server-side storage of your content. You can delete entries or uninstall the App at any time for complete deletion.7. Your RightsAll users, regardless of location, may: access their data directly in the App; delete individual entries at any time; uninstall the App for complete deletion of all local data; and contact us with any privacy concerns at [email protected]. We aim to respond within 30 days.EU and EEA users (GDPR): You have the right to rectification (Article 16), restriction of processing (Article 18), data portability (Article 20), and to object to processing (Article 21). You may lodge a complaint with your local supervisory authority via https://edpb.europa.eu/about-edpb/board/members_en.UK users (UK GDPR): Your rights are equivalent to EU GDPR. You may contact the Information Commissioner's Office at https://ico.org.uk.California residents (CCPA): You have the right to know what personal information is collected, the right to delete it, and the right not to be discriminated against for exercising these rights. We do not sell personal information. Contact [email protected] to exercise your rights.Canadian users (PIPEDA): You have the right to access personal information we hold about you and to challenge its accuracy. Given our local-first architecture, virtually all your data resides on your own device. Contact [email protected] with any questions. You may also contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca.Australian users (Privacy Act 1988): You may request access to or correction of your personal information. If you believe we have breached the Australian Privacy Principles, you may complain to the Office of the Australian Information Commissioner at https://www.oaic.gov.au.All other users: You have the right to access, correct, and delete your personal data to the extent required by the laws of your country. Because your data is stored locally on your device, you already have direct control over it. Contact us at [email protected] with any requests or concerns.8. Children's PrivacyThe App is intended for users aged 16 years and older. We do not knowingly collect data from children under 16 without parental consent. If you are a parent and believe your child has used the App without consent, contact [email protected].9. Changes to This Privacy PolicyWe may update this policy. You will see an in-app notification and an updated "Last Updated" date. Material changes will have at least 30 days' advance notice. Continued use constitutes acceptance; if you disagree, stop using and uninstall the App.10. Important Disclaimers10.1 Not a Medical Service: Supportive Stranger is a tool for reflection and emotional support. It is NOT a clinical mental health service, therapy, or crisis intervention. Do not rely on it for medical advice. If you are in crisis, please contact your local emergency services or a crisis helpline immediately. Examples by country: Germany: 0800-1110111 (TelefonSeelsorge); UK: 116 123 (Samaritans); US: 988 (Suicide & Crisis Lifeline); Canada: 1-833-456-4566 (Crisis Services Canada); Australia: 13 11 14 (Lifeline); New Zealand: 1737 (Need to Talk); International directory: https://www.befrienders.org.10.2 AI Limitations: AI responses may not always be appropriate or accurate; they are not reviewed by professionals and cannot replace therapy or counseling. Use your own judgment.11. Contact UsData Controller: Dr. Yulia Rönsch, [email protected], +49-177-4901659, Kirchenstrasse 2, 82194 Gröbenzell, Germany. We aim to respond within 30 days.12. Technical InformationThe App requires Storage (to save content locally), Internet (to send entries to AI providers), and Audio Playback. We do not provide cloud backup; use your device's native backup (e.g. iCloud). If you lose your device or delete the App without backup, entries cannot be recovered.13. Data Security MeasuresWe use TLS/SSL encryption, secure API authentication, local device encryption, and automatic deletion of temporary audio. We have Data Processing Agreements with all AI providers, apply minimal data collection, and have no unnecessary retention. You should secure your device with a passcode or biometric lock and keep your operating system updated.14. International Data TransfersData may be processed by AI providers in the USA and UK. We use EU Standard Contractual Clauses (SCCs) and Data Processing Agreements to ensure adequate protection for all transfers, regardless of where you are located.Quick Reference Summary- What data? Only your diary entries (max 100 words) when you request AI support.
- Where stored? Locally on your device. We don't store it on our servers.
- Who sees it? Only AI providers during processing (seconds), then permanently deleted.
- Can I delete it? Yes, anytime. Delete entries or uninstall the App.
- Contact: Dr. Yulia Rönsch – [email protected]